# Complaints

[### Complaints & concerns procedure If you have a concern, we’re here to listen and take action. At the NCPS, we’re committed to treating every person - and every complaint – with care, fairness and respect.](https://ncps.com/complaints/complaints-concerns-procedure) 

[### Professional Conduct Notices In this section, the Society gives details of the outcomes of any complaints made against members.](https://ncps.com/complaints/professional-conduct-notices) 

[### Concerns and Complaints about an Individual Member We care about the experiences of clients, both positive and not so positive and believe that this information can help us plan positive future guidance for all our members - and for clients.](https://ncps.com/complaints/concerns-and-complaints-about-an-individual-member) 

[### Concerns & complaints about our team Have a concern about a member of the NCPS team?](https://ncps.com/complaints/concerns-complaints-about-our-team) 

[### Complaints & concerns about an Organisational Member Have a concern about an Organisational Member?](https://ncps.com/complaints/concerns-and-complaints-about-an-organisational-member) 

[### Concerns & complaints about a Recognised Counselling Service Have a concern about a Recognised Counselling Service?](https://ncps.com/complaints/concerns-complaints-about-a-recognised-counselling-service) 

[### Concerns about a Training Provider Complaints Process Review Have a concern about a Training Provider? We care about your experience and are here to listen.](https://ncps.com/complaints/concerns-and-complaints-about-a-training-provider)