NCPS | Concerns and Complaints about a Training Provider

TRAINING PROVIDER REVIEWS POLICY

The Society offers various quality assurance schemes for training providers. The primary scheme is called “course accreditation. ”

This involves a process whereby the Society conducts an assessment of the training provider against our standards of accreditation. The assessment will involve components such as a full review of course content, policies and procedures pertaining to training and placement work and a site visit to observe teaching, skills work and reviews of student course work.

The purpose of course accreditation is to enable students, who qualify from an accredited course, to be given an easy and efficient route to individual registration with the Society’s Accredited Register and be recognised by the Society and general public as safe and competent to practice.

In addition to course accreditation, the Society also offers other forms of training recognition such as “Quality Checked” and “Advanced Specialist”. These forms of training recognition do not lead to individual registration with the Society but are different ways of recognising training which we have assessed.

Periodically, the Society re-accredits or re-approves training courses by asking for further, up to date information and by checking a selection of materials. This process may also include a further site visit.

All training providers are assessed on a case by case basis completely impartially by the Society.

We review information you send us only when you’ve completed your training provider complaints process in full.

Read our full Training Provider Reviews Policy here.

Who to Contact?

The quickest way to contact us is to email conduct@ncps.com.

You may also call us on 01903 213683 or write to the Professional Conduct Department, National Counselling and Psychotherapy Society, 19 Grafton Road, Worthing, BN11 1QT.

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